Frequently Asked Questions

Q: How do I place an order? 

A: Please fill out the order form found in the “Contact Us” section. Information regarding pricing, flavours, etc. can be found on our “Menu“ page. Please allow 24-48 hour for a response.   

Q: How much lead time do you need?

A: We are booking up about three weeks in advance. Each weekend we try to put out last minute deal boxes on our facebook page. We also offer mid-week deals for our boxes of four jumbos, which we are normally able to take last minute orders for. Please see our MENU for more information regarding our mid-week deals.

Q: Are your cupcakes/cakes peanut free?

A: Although our products are peanut free, they are not made in a peanut free facility, which mean it is possible for them to come into contact with nuts.

Q: Do you offer gluten free or vegan options?

A: Currently we do not cater to any dietary restrictions. Our cupcakes contain gluten and dair

Q: Are your cupcakes freezable?

A: Our cupcakes and icing freeze very well. Customers have told us they are good weeks later. Let them defrost for about an hour before consuming.

Q: Do I need to refrigerate my cupcakes?

A: Our cupcakes are best eaten at room temp. They should be stored in a cool, dry place, but do not need to be refrigerated for the first two days. After that, it’s best to freeze them for later consumption. As with all freshly baked goods, your cupcakes will be best if consumed within 24 hours. But they do stay good for several days. 

Q: How are the bouquets packed?

A: Our bouquets are packed on an anti slip mat in a sealed box for safe transport. Please ensure the bouquet is placed on a flat surface in the vehicle (not on the seat which is slanted). Our bouquets travel well. 

Q: Do you use lard or shortening in your products?

A: We do not use lard or shortening in any of our products.